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    • PRIVACY NOTICE

    HOTELES VICTORIA EXPRESS S.A. DE C.V., con domicilio en Blvd. Francisco Villa 2017, Durango, Dgo. CP 34220, is responsible for the processing of your personal data.

    Contact information
    You can contact us via email     hotel@victoriaexpress.com.mx or through the following telephone number: (618) 8291500.

    About your personal data.
    Your personal data will be used for the following purpose:
    ● Provide the information and services you require and inform you of changes to them.
    ● Send important notices and communications regarding the company.
    ● Marketing and advertising.
    ● For internal statistical analysis and to evaluate the quality of the service provided.
    ● Follow up on our business relationship

    Personal data we collect
    For the purpose stated in this Privacy Notice, we directly collect the following personal data through the contact or registration forms included on this site:.
    ● Your name.
    ● Your address.
    ● The name of your company or employer.
    ● Your email.
    ● Your phone number.

    This data is provided by you directly and by doing so you are accepting your consent and acceptance of this Privacy Notice..

    About the revocation of your consent for the processing of your personal data. At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them..
    To do this, you must send your request by email to hotel@victoriaexpress.com.mx Your request must be accompanied by the following information::

    ● Your name.
    ● Contact phone number.
    ● Reasons for your revocation request.

    Within a maximum period of 3 business days, we will respond to your request and inform you about its status via the email from which we received the request..

    About the protection of your personal data. The information collected by HOTELES VICTORIA EXPRESS S.A. DE C.V., a través del sitio web www.victoriaexpress.com.mx It is for exclusive use and will not be sold, shared or disclosed to third parties, except in the following cases::

    a) When required by a competent authority and for compliance with the corresponding legal procedure.
    b) When in the opinion of the administrators and/or owners of this site it is necessary to enforce the conditions of use and other legal terms of this page, or to safeguard the integrity of other users and/or the site;
    c) For statistical use or market analysis of the various internal marketing projects.

    Modifications to the Privacy Notice. We reserve the right to make modifications or updates to this Privacy Notice at any time, to address legislative developments, internal policies or new requirements for the provision or offering of our services or products.

    These modifications will be available in the Privacy Notice section of our website and/or will be sent to you through the email address you have provided to us. The date of last modification to this Privacy Notice is January 15, 2023..

    Uso de cookies y web beacons.
    Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer when browsing a specific Internet page, which allow the Internet server to remember some data about this user, including their preferences for viewing the pages on that server, name and password..
    Web beacons are images inserted into a web page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of interaction time on said page and the type of browser used, among others..
    We inform you that we use cookies and web beacons to obtain personal information from you, such as the following::

    ● Your browser type and operating system.
    ● The web pages you visit.
    ● The links you follow.
    ● The IP address.
    ● The site you visited before entering ours.

    These cookies and other technologies can be disabled. To find out how to do this please consult the help section of your specific browser..

    Complaints about the improper handling of your personal data.
    If you consider that your right to personal data protection has been violated by any conduct of our employees or our actions or responses, or you suspect that in the handling of your personal data there is a violation of the provisions set forth in the Law on the Protection of Personal Data Held by Private Parties, you may file the corresponding complaint or claim with the IFAI. For more information, visit www.ifai.org.mx